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Booking Conditions Please read before booking your accommodation Check in time 1630 - 1930 and check out time 1030 unless pre-arranged. Cancellation policy: Please cancel any bookings made online via email to: info@burgesshillbandb.co.uk or by telephoning 01444 253432. Our office hours are 08:00am - 10.00pm. All bookings made within 3 days of arrival are to be settled at time of booking (at our discretion) and are non-refundable and non-transferable. Cancellations or non-arrival will be charged at the full room rate. 1 and 2 night bookings: If you cancel your booking by 12 noon 3 days prior to your arrival you will not be charged for the booking unless otherwise stated in the rate description when you make your booking. After this time any cancellations or non-arrival will be charged at the full room rate. 3 or more night bookings: If you cancel your booking by 12 noon 7 days prior to your arrival you will not be charged for the booking unless otherwise stated in the rate description when you make your booking. After this time any cancellations or non-arrival will be charged at the full room rate. We would recommend purchasing travel insurance from a third party to cover you in the event of cancellation. In the event of a non-arrival on the first night, booked rooms will be released. All vehicles are parked at the owner's risk. Damage to Bed and Breakfast property: We reserve the right to charge guests the cost of rectifying damage, caused by the deliberate, negligent or reckless act of the guest to the Bed and Breakfast's property or structure. Should this damage come to light after the guest has departed, we reserve the right to make a charge to the guest’s credit / debit card, or send an invoice for the amount to the registered address. We will however make every effort to rectify any damage internally prior to contracting specialists to make the repairs, and therefore will make every effort to keep any costs that the guest would incur to a minimum. |
9 Coulstock Road Burgess Hill Sussex RH15 9XH 01444 253432    
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